Support
Aquire an account
When you click on the headphone icons, you enter the netshop. Here you aquire an account, or log in if you already are a member.
Pick your walk
When you have registered, you arrive at the welcome page once again. This time with a personal welcoming message.
Pick your walk, for instance by entering the picture that represents it.
You must “go to checkout” and “confirm the order” before you downloads.
Payment
Payment is done over secured lines. This is confirmed by the little symbol of the lock on the screen.
Choose zipped file
You have to decide between zipped file or a regular MP3 file. You normally choose the zipped file when you download the file to a PC. This is because some PCs will start to play the audiofile directly and not give you an opportunity to save it.
You will then be asked to save or open the zipped file. Choose to save it. You will get a suggestion for where to save the file. You can choose another placing if you like. For instance in your folder “My Music”. The important thing is that you observe and remember where the file is saved.
If you have problems with finding the file afterwards, you can download it again for free as often as you like within a month.
You find the audiofiles you have ordered under “My account” in the netshop.
Your PC probably has a program to unzip zipped files. If not, you can for instance download software from: winzip.com.
After unzip
When you have unzipped the file on your PC, you might send it to iTunes, Windows Media Player or to another appropriate program, before you transfer the MP3file via cable to your iPod or MP3 decoder.
It might be smart to make a folder you easily find om your PC. After unzipping you might “extract” the file to the right folder.
iTunes - users
From iTunes you go and get the file where you have placed it. Loaded in iTunes it will be downloaded to your iPod when you connect it to your PC with the USBcable.
Windows Media Player - users
From Windows Media Player you go and get the file where you have placed it.
To mobilephone memorycards
An alternative for those with mobilephone memorycards with enough free capacity (25-35MB), are to download the MP3file from the PC to this memorycard, via a cable to the USB-port on the PC or via inserting the memorycard into the PC.
(This is done after you have the file on your PC, see above.)
Contact: admin@citybyaudio.com if you should need some more help.
